Course Content

Building effective communication skills among leaders become even more critical when facing sustainability challenges. Students will be trained in effective interaction between leaders and employees. Communication skills comprise analyses of audiences and interaction strategies by speech and script in interpersonal, organizational, and external relations. The course aims to develop students’ emotional intelligence, of importance particularly for communicating values and aspirations. Students will also be trained in handling negotiations and the media. Intercultural communication is also emphasized, especially for negotiating environmentally friendly solutions or contracts.

Learning Objectives

Upon the completion of this course, the student should be able to:

• Demonstrate the management of fundamental business communication skills, by speech, in writing and reporting, and in negotiating

• Prove a strong competency in oral and interpersonal communication, including one-on-one, small-group communication, public presentations, and the use of social media

• Understand and implement efficient inter-cultural communication

• Make efficient use of professional technologies for business communication

• Understand basic environmental, ethical, and legal concerns in business communication and negotiations, locally and globally

• Use communication to create environments that empower employees

Books and Reading Material

• Allen, M. (2016) Strategic Communication for Sustainable Organizations: Theory and Practice. Springer

• Barrett, D. J. (2014). Leadership Communication, 4th Edition. McGraw Hill International Edition.

Course Coordinator

Rangga Almahendra, Assistant Professor (Universitas Gadjah Mada)